Shipping Rates
Domestic shipping via local courier comes at a flat rate of $4.50 nett.
If you are an international customer, please email us at [email protected] to place an order and the international shipping fee will be calculated. All international shipping are door-to-door delivery provided by DHL Express Worldwide with tracking available.
Shipping Duration
Orders will be packed within 1-3 business days from receiving your order and payment. Our courier service will then pick the orders and deliver to your specified address.
Please note that delivery might take longer during peak periods or festive seasons.
Re-editing Delivery Address
If you’ve entered an incorrect shipping address after confirming your order, please drop us an email at [email protected] or a call 6262 3358 as soon as possible.
In the event that the package is returned to us due to the provision of an incorrect and/or insufficient address, a re-delivery fee will be charged and borne by the customer.
In-Store Pickups
In-store pickup is available at our Orchard Rendezvous Hotel outlet or Scotts Square outlet after 3 business days.
Return/Exchange Policy
We do not accept returns or exchanges unless the product you received is defected or incorrect.
If you received a defected or incorrect product, do drop us an email at [email protected].
Please return the unused product and we will issue an exchange. Returned products must be received at our office unopened/unused in original packaging and in resalable condition.
Mirage Aesthetic will not be held responsible for conditions beyond our control such as delays, damaged and lost packages caused by the postal / courier service.